Tutorial

 

This page provides a brief tutorial of Scientech's ePHQ software solution. This tutorial does not cover SSIS' ePHQ Administration (EPHQADMIN) form or integration with SSIS.

Table of Contents



For Applicants

This section is for people who have been invited to complete a Personal History Questionnaire (PHQ). Invitations are typically emailed to you by the site at which you requested access. If you have not received an invitation, or do not have a link to your PHQ, reach out to site point-of-contact (POC).

Logging in

Click the link that was provided to you (usually in an email), enter your SECURE ID and then press the Submit button.


applicant login page

Moving Around ePHQ

This section describes the navigational features of the ePHQ application.

The Progress Bar

Near the top of each page is a progress bar. This bar shows you: which page you're on, how many pages you've completed and how many pages still need to be completed.

A green box indicates that the page is complete. You can hover over the box to see the name of the page. You can also click the box to go back to that page.

A black box indicates the page you're currently on.

A white box indicates pages that still need to be completed.


applicant navigation progress

Directional Buttons

Near the top and bottom of each page are navigational buttons labelled Previous and Next.

Clicking the Previous button will take to you the last page you completed.

Clicking the Next button will take you to the next page. Note: You will only be taken to the next page if you've correctly populated all of the required fields on the current page. If a required field is missing a value, or the value is incorrect, the field will turn red and you will not be able to move on to the next page until you enter the correct information.

The Next button also saves the data you entered. This is useful if you lose your internet connection or need to complete your PHQ at a later date.


applicant navigation previous

applicant navigation next

Saving Your Work

Near the bottom of each page is a button labelled Save & Close. Clicking this button will save the data you already entered and allow you to complete your PHQ at a later date.

Note: Most sites delete incomplete PHQs after a certain number of days, usually seven (7). Please be sure to complete your PHQ in a timely manner.


applicant save

Fixing Errors

This section describes the error checking features of the ePHQ application.

General Errors

The ePHQ application ensures that all required data is filled in and in the proper format. Information is checked for errors either when the Next (or Previous) button is clicked or when you move on to a different field.

When an error is detected the field will turn red. Clicking in the field will display a message in regards the nature of the error.

Note: When the Next button is clicked and there is an error on the page, the application will not allow you to move onto the next page. The error must be resolved before continuing.


applicant error

Gaps

The ePHQ application ensures that there are no gaps in your employment, unemployment, education and military history. After you have entered all of the history required, the application will prompt you to resolve any gaps. For instance, if you are required to provide seven (7) years of history starting with January 1, 2006 but only provide information for 01/01/2006-05/01/2007 and 07/01/2007-01/01/2013 you have left a gap from 05/02/2007 - 06/30/2007. The application will prompt you to fill in the gap.

Below is an example of a PHQ that contains gaps. The Date Validation section displays the history you entered. The lines highlighted in red show you where the gaps are. The Possible Gap Locations section provides you with easy access to your education, employment and military history. Clicking on the link will take you back to that page in the PHQ.


applicant gap

In this example, there's a gap from 12/16/2004 - 01/01/2005. To fill this gap, or any gap, I need to add education, employment or military history. In this case, we're going to fill the gap by changing the day military service began. To do this, click the Military History link in the Possible Gap Locations section. The application will take you to the military history page of the PHQ. On that page, update the From Date of the Service Period to 12/16/2004. Next, press the Validate button located near the bottom of the screen. You will then be brought back to the Validation Summary page and the information in the Date Validation section will be updated. Alternatively, if there are no more gaps, you will be brought to the next, uncompleted, page of the PHQ.

Getting Help

Near the bottom of each page is a button labelled Help. Clicking this button display the help file prepared by the site. If you need further assistance filling out the PHQ please reach out to your site point-of-contact (POC).


applicant help

For Administrators

This section is for people responsible for administering the ePHQ application. Administration from within SSIS and SSIS integration is not covered.

Logging in

Click the administrative link that was provided to you then, enter your administrative username and password. Finally, click the Submit button.


admin login page

The Web-based Administration Panel

This panel allows a user with administrative access to manage the application. The top portion of the page lists all of the actions that may be taken. Those actions are: Completed, Search, Create and Administrative Options. Clicking the radio button next to an action will perform the action.

By default the Completed action is performed. This action shows all of the completed PHQs that still reside on the server. You are also able to click the Download Completed PHQs button to download a ZIP file that contains all of the completed PHQs. The Refresh button is used to refresh the data displayed in the Completed PHQs table.


admin completed page

The Web-based Administration Panel: Search Action

The Search action allows you to search for all of the PHQs that remain on the server. To perform a search, populate any of the fields in the Search section and then click the Search button. The results of your query will be displayed in the Results section.

When PHQs are found that match your search criteria, the Results section will contain a table with the following columns:

  • Last Name: The applicant's last name.
  • First Name: The applicant's first name.
  • Create Date: The date the PHQ was created.
  • Type: The type (aka Basis for Action or Process Type) of PHQ.
  • Complete: Whether the PHQ is completed (YES or NO) or LOCKED.
  • Manage link (unlabeled): A link that opens the "Manage" window.


admin search page

The Web-based Administration Panel: Create Action

The Create action allows you to create a PHQ. To create a PHQ, populate all of the fields and click the Create button. All of the fields, except for E-mail address are required. Once created, the Manage window will appear.


admin create page

The Web-based Administration Panel: Manage Window

The Manage window is broken into three sections: Details, Link, and Send Email.

The Details section displays the name of the applicant, the type of PHQ, the date the PHQ was created and the PHQ's status.

If the PHQ were locked, an Unlock link would be displayed next to the PHQ's status.

If the PHQ were complete, a Download PDF link would be displayed next to the PHQ's status.

The Link section displays the link to the applicant's PHQ.

The Send Email section is used to send the applicant an invitation to complete a PHQ. To send (or re-send) the invitation, enter the applicant's email address into the E-mail address field and click the Send button.


admin manage window

The Web-based Administration Panel: Administrative Options

The Administrative Options action allows an administrative user to manage certain options related to the ePHQ application. Specifically, an administrative user can:

  • Create an administrative user
  • Delete an administrative user
  • Unlock an administrative user's account
  • Change their password
  • Change the PDF passwords


admin options

The Web-based Administration Panel: Administrative Options - Create User

The Create User action allows an administrative user to create a new administrative user. Enter the user's username, password and their password a second time and then click the Create User button.


admin options create user

The Web-based Administration Panel: Administrative Options - Delete User

The Delete User action allows an administrative user to delete an administrative user. Enter the user's username then click the Delete User button.


admin options delete user

The Web-based Administration Panel: Administrative Options - Unlock User

The Unlock User action allows an administrative user to unlock an administrative user's account. Enter the user's username then click the Unlock User button.


admin options unlock user

The Web-based Administration Panel: Administrative Options - Change User Password

The Change User Password action allows an administrative user to change his password. Enter the old password, the new password, the new password a second time and then click the Change Password button.


admin options change password

The Web-based Administration Panel: Administrative Options - Change PDF Passwords

The Change PDF Passwords action allows an administrative user to change the passwords used to secure the PDF files generated by ePHQ. There are two passwords: the user password and the owner password. Both passwords must be changed at the same time.

To change the password, fill in all four fields and then click the Change PDF Passwords button.


admin options change pdf password